Find out more about Rochester Community and Technical College

RCTC offers this two-year, online program to prepare you for a bachelor’s degree.  You’ll study subjects in this curriculum which improve your communication and critical thinking skills.  You’ll also take courses in civic responsibility, people and the environment and global perspectives. After completing this program, you’ll likely be able to transfer your credits to a 4-year university and begin work on your baccalaureate degree.

The online Administrative Office Professional Diploma program is designed to prepare the student for employment in a variety of business settings, utilizing word processing skills to perform a full range of office tasks. Graduates possess the ability to:

• Handle incoming and outgoing mail
• Type documents and forms
• Transcribe business documents from dictation
• File and retrieve records
• Handle telephone calls
• Make travel arrangements

The online Communication Studies Certificate program is based on the practical application of communication theory. Students gain skills in interpersonal communication, conflict management, interviewing, public speaking, and group interactions. Courses also explore effective communications with different groups and through various modes.

Courses explore areas such as:

• Public Speaking
• Interpersonal Communication
• Intercultural Communication
• Team/Small Group Communication

Effective communication skills are necessary to succeed in any work environment. The online Workplace Communication Certificate program is designed for students who want to strengthen soft skills valued in the workplace through practical application of communication theory. Students in this program learn how to select appropriate communication choices for specific audiences, demonstrate effective listening in a variety of settings, and use strategies to reduce communication anxieties.

Courses focus on topics including:

• Interpersonal Communication
• Team/Small Group Communication
• Public Speaking
• Intercultural Communication

The online Associate in Applied Science in Cancer Registry Management is for those interested in becoming data information specialists who capture a complete history, diagnosis, treatment, and health status of every cancer patient in the United States.  Students will learn to work closely with physicians, administrators, researchers, and healthcare planners to provide support for cancer program development, ensure compliance with reporting standards, and serve as valuable resources for cancer information with the ultimate goal being to prevent and control cancer.  The curriculum provides high-quality education and training to a diverse population of students to fulfill a need in communities throughout the country for credentialed cancer tumor registrar professionals.

The online Cancer Registry Management Certificate is for those interested in becoming data information specialists who capture a complete history, diagnosis, treatment, and health status of every cancer patient in the United States.  Students will learn to work closely with physicians, administrators, researchers, and healthcare planners to provide support for cancer program development, ensure compliance with reporting standards, and serve as valuable resources for cancer information with the ultimate goal being to prevent and control cancer.  The curriculum provides high-quality education and training to a diverse population of students to fulfill a need in communities throughout the country for credentialed cancer tumor registrar professionals.

The online Coding Specialist Diploma provides students with the ability to work with coding software, electronic health records, and other applications, while also gaining the ability to analyze and code patient charts.  The curriculum includes courses in anatomy and physiology, medical terminology, ICD-9-CM Coding, CPT Coding, reimbursement, health records, computerized health information, ICD-10 Coding, pathophysiology and pharmacology, and CCA/CPA review.  Graduates are prepared to work in hospitals, physician offices, dental offices, and other health care facilities, as well as in insurance companies, independent billing and coding services, government agencies, and more.

The online Healthcare Office Professional Certificate prepares students for employment in healthcare offices. Students will learn about diseases, treatments, and cures. Extensive training is provided in healthcare documentation, medical terminology, and office technology.

Career opportunities for graduates include, but are not limited to:

• Receptionists
• Appointment coordinators
• Medical transcriptionists

Healthcare office professionals may provide support to doctors, nurses, medical assistants, patients, and other staff. Classes include, but are not limited to healthcare office documentation, employment strategies, medical terminology, and more. The online certificate program will equip graduates to become successful professionals in the healthcare industry.  

The online Healthcare Office Professional Diploma program prepares students for employment as secretaries to surgeons and physicians in hospitals, clinics, medical group practices, medical insurance companies, and medicolegal practices.  Students will perform tasks including medical transcription, appointment scheduling, medical data retrieval from databases, and any other supportive activities needed by physicians or surgeons for patient care.  Coursework may include medical terminology, healthcare office fundamentals and documentation, computer applications, keyboarding, and customer relations management.