Find out more about Certificate in Computer Support

Program Details

The Certificate in Computer Support from Northwest Technical College is an online information technology degree for those interested in learning more or beginning careers in this rapidly growing field.  There is a steady rise of computer use in both businesses and in homes, leading to an increased need in computer technicians.  As a computer helpdesk technician, you will be prepared to fill this need, helping operators troubleshoot and solve problems.  Courses cover both software applications and relevant hardware, teaching the knowledge and skills needed to provide technical solutions to businesses, industries, education, and government.  Students learn to analyze problems using phone support, direct client services, and various other electronic means that enable them to achieve high levels of customer satisfaction and to help organizations meet their goals.  

The credits earned in this certificate can be applied toward the Associate of Applied Science degree in Emerging Computer Technology.

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