Graduate Certificate in Business Process Management & Service Innovation
Stevens Institute of Technology

Program Details

When a professional in any field knows the processes of a successful business, it is a valuable asset of knowledge. The Business Process Management and Service Innovation certificate at Stevens Institute of Technology produces the knowledge of analysis, design, implementation, and improvement of business processes. Students will master topic areas related to automation efforts, improvement initiatives, workflow management, and organizational consulting. The program is suitable for people from a variety of career paths, since the curriculum can  benefit the overall health of a thriving business.


  • Accredited bachelor's degree or higher 
  • Two years work experience preferred
  • Official transcripts
  • Resume
  • Personal statement
  • GRE or GMAT scores
  • Two letters of recommendation
  • TOEFL scores for international students, if applicable

Special Accreditation

AACSB International (AACSB)

School Accreditation Statement

Middle States Commission on Higher Education