Certificate in Help Desk Support Technician
Saint Johns River State College

Program Details

If you don’t have time to pursue a full degree, consider this online certificate from SJR-State to get you out into the workforce. With this Help Desk Support Technician curriculum, you’ll learn how to help computer users sort out their hardware and software issues. You’ll gain valuable verbal communication skills as you learn to troubleshoot and translate technical jargon into everyday terminology that end users can understand, overall contributing to productivity. Curriculum likely includes:

  • Microcomputer Application Software
  • Network/Data Communications
  • Customer Support Operations

Learning Pace


Learning Schedule


% Online

100% Online

School Accreditation & Licensing

Saint Johns River State College is accredited by:

Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)

Program Requirements & Restrictions

Minimum Education

High School or Equivalent

Application Requirements

Official High School Transcript/GED Score