Find out more about Certificate in Help Desk Support Technician

Program Details

If you don’t have time to pursue a full degree, consider this online certificate from SJR-State to get you out into the workforce. With this Help Desk Support Technician curriculum, you’ll learn how to help computer users sort out their hardware and software issues. You’ll gain valuable verbal communication skills as you learn to troubleshoot and translate technical jargon into everyday terminology that end users can understand, overall contributing to productivity. Curriculum likely includes:

• Microcomputer Application Software
• Network/Data Communications
• Customer Support Operations

Learning Pace

Learning Schedule

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