Certificate in Customer Service
Northland Community and Technical College

Program Details

The online Customer Service Certificate program from Northland Community and Technical College is designed to provide students with a background in the fundamental principles of quality customer service, preparing them to meet the needs of customers, patients, and clients of all varieties. Students select four credits based upon their professional interests and earn the remainder of credits in the areas of:

  • Human relations
  • ​Customer service
  • ​Communication

% Online

100% Online

Program Requirements & Restrictions

Minimum Education

High School or Equivalent

Admission Tests

ACCUPLACER, ACT/SAT

Application Requirements

Official High School Transcript/GED Score