Find out more about Software Support Certificate

Program Details

The Software Support Certificate is an online software development degree from Mount Wachusett Community College for those individuals interested in entering this rapidly growing field.  As more businesses and organizations begin using online networks, they need skilled software and computer user support specialists.  This certificate provides the knowledge and skills needed to communicate with clients, helping them learn to use the latest operating systems and software.  You will study a variety of IT topics as you prepare to enter the IT field, including:

• Programming
• Spreadsheet Applications
• Microcomputer database management
• Beginning PL/SQL (Procedural Language/Structured Query Language)

This curriculum, which can be used as a stepping-stone to the Computer Information Systems (CIS) Associate’s Degree, provides students with all they need to further communication between the system and clients as they work in the background, overseeing systems functions and ensuring software is efficient.  Graduates are ready to enter careers where they are problem-solvers, both with software issues and by helping clients with computer issues.

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