The Technical Certificate in IT Support is an online infromation technology degree from Ivy Tech Community College that can be earned while working toward the Associate of Applied Science degree. Many jobs are now requiring education beyond a high school diploma. Also, as more people use technology and computers in their daily lives, there is an increased need for professionals who are able to walk them through resolving issues with these areas. This online certificate can help you meet both of these needs. You will learn conceptual and technical skills that will provide both competency and the skills needed to work with and support a variety of customers with troubleshooting. Graduates are ready to be help desk technicians in almost any industry in any Information Technology Support environment.
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Program Requirements & Restrictions
Minimum EducationHigh School or Equivalent
Recommended GPA2.6 or above (4.0 scale)
Admission TestsACT/SAT, Placement Test
Official High School Transcript/GED Score