Undergraduate Certificate in Customer Relationship Management
Valley City State University

Program Details

The online Undergraduate Certificate in Customer Relationship Management involves understanding how a company interacts with its customers and finds ways to enhance personal customer relationships. As a Customer Relationship Management consultant, tasks would involve installing software, customizing and configuring the software, and discovering strategies each particular business can use to implement this software with the best possible outcome.

With the combination of the appropriate classes and a full year of hands-on experience, graduates of this program are prepared and knowledgeable for a career in Customer Relationship Management. This particular area of business is a prospering industry all across the country. Graduates are able set themselves apart from other graduates during their potential job search with this certificate.

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School Accreditation & Licensing

Valley City State University is accredited by:

Higher Learning Commission (HLC)

Program Requirements & Restrictions

Minimum Education

High School or Equivalent

Recommended GPA

2.0 or above (4.0 scale)

Admission Tests


Application Requirements

Official High School Transcript/GED Score

Additional Info

  • ACT/SAT requirement waived for students age 25 or older