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Computer Support Specialist Training Online

Hello, I would like a position as a technical computer support specialist or a help-desk technician. I am looking for an online program or a local college/university. I live in central Ohio. I have looked through many programs on this site either through IT or Business Departments. Many of the programs are geared for those who would like to manage network systems or program.

1) Could anyone recommend a program that is tailored to what I would like to do?

2) Would an associate’s degree suffice or do I need a bachelor’s degree?

[i]Thank you[/i] very much for any feedback!

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