Customer Service Certificate
Inver Hills Community College
Program Details
The online Customer Service Certificate program from Inver Hills Community College prepares students for careers as customer service representatives. Students become proficient in the key areas of customer service, including:
- Customer communications
- Conflict resolution
- Strategic customer retention
- Customer service management
Inver Hills is a participant of Quality Matters™- a faculty-centered, peer review process which certifies online coursework.
% Online
100% OnlineSchool Accreditation & Licensing
Inver Hills Community College is accredited by:
Higher Learning Commission (HLC)
Program Requirements & Restrictions
Minimum Education
High School or EquivalentAdmission Tests
Placement TestApplication Requirements
Official High School Transcript/GED Score