Customer Service Certificate
Inver Hills Community College

Program Details

The online Customer Service Certificate program from Inver Hills Community College prepares students for careers as customer service representatives. Students become proficient in the key areas of customer service, including:

  • Customer communications
  • Conflict resolution
  • Strategic customer retention
  • Customer service management

Inver Hills is a participant of Quality Matters™- a faculty-centered, peer review process which certifies online coursework.

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100% Online

Program Requirements & Restrictions

Minimum Education

High School or Equivalent

Admission Tests

Placement Test

Application Requirements

Official High School Transcript/GED Score