Master of Science in Human & Social Services / Conflict Management & Negotiation
Walden University

Program Details

Walden University offers a Master of Science in Human & Social Services degree. The online degree focuses on building your effectiveness and professional skills in your chosen area of practice within a global context. As a student of the program, you will develop a holistic, interprofessional perspective that better equips you to help individuals, families, and organizations navigate social services in your community.

There is a growing need for professionals skilled in the areas of negotiation and dispute resolution. The Conflict Management & Negotiation specialization focuses on providing the core competencies to meet that need for those who interact within organizations, communities, and governments. You will explore current theory and best practices and gain the essential skills to help negotiate and resolve disputes within communities.

Some coursework in this specialization provides the basic introductory education in dispute resolution. Additional training and practicum is required to qualify for licensure or certification as a mediator in most states.

Note on Licensure: 
The program is not designed to lead to professional licensure.


  • A bachelor's degree or higher
  • Completed online application and transcripts
  • Materials you are required to submit may vary depending on the academic program to which you apply

School Accreditation Statement

The Higher Learning Commission