Program Overview

The Office Specialist certificate program provides the technical and administrative support skills necessary for entry-level employment in a variety of offices. The Office Specialist graduate should be competent in the concepts of office systems methodologies and capable of applying these concepts in structured and non-structured problems in an office environment. In addition to the basic office skills and computer application courses, students receive a foundation in supervisory management, business communications, office administration, records and information management, economics, and accounting.

Skilled office personnel are vital to the smooth, efficient running of a business. Without them, corporations, government and thousands of public and private organizations would come to a standstill. Busy executives rely on office professionals to manage their offices. Administrative office careers offer a variety of exciting opportunities. A graduate of this program may become an administrative professional in the fields of medicine, education, the legal and/or hospitality industry, as well as specializing in bilingual, multimedia and/or record and information management.

Students will have an in-depth look of the procedures the office document employee will be expected to perform upon entering the world of work. These include office organization and environment, time and task management, public relations, records and information management, equipment and supplies, and handling incoming and outgoing communication. In addition, decision-making, and human relations skills. Upon completion, students should demonstrate mastery in the keyboarding of correspondence, manuscripts, and compositions under timed conditions with established accuracy and formatting standards using proper techniques. They should also develop a high degree of competency and a broad knowledge of skills as they relate to general office procedures.

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    Program Details

    Degree Level: Certificate

    Delivery Format: 100% Online

    Accelerated Degree:

    Accreditation & Licensing

    Southern Association of Colleges and Schools, Commission on Colleges

    School Overview

    Wake Technical Community College, also known as Wake Tech, is a 2-year community college and technical training institute, with campus locations through Wake County, NC. Wake Tech was founded as the Wake County Industrial Education Center in 1958. The institution received its current name in 1987. The academic and training programs at Wake Tech are built on the values of respect, responsibility, critical thinking, accountability, collaboration and communication.

    Wake Tech offers diplomas, certificates, and associate's degrees. Wake Tech offers an online learning program that provides an alternative to taking classes in the traditional classroom environment. Wake Tech’s online programs include degrees, diplomas, and certificates.


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