Customer Service Certificate
Wake Technical Community College

Program Details

The online Customer Service Certificate program from Wake Technical Community College is designed to equip students with the knowledge and skills needed to provide excellent customer service in any role in the business field. Courses cover topics in:

  • People Skills 
  • ​Business
  • Principles of Management
  • ​Customer Service


  • High school transcripts or equivalent
  • Official college transcripts (if applicable)
  • ACCUPLACER test may be required

School Accreditation Statement

Southern Association of Colleges and Schools, Commission on Colleges

Geographic Restrictions

Wake Tech is authorized to deliver distance education in California and Massachusetts, and is a participant of the National Council for State Authorization Reciprocity Agreements (NC-SARA). This program may not be authorized in non-member states and terri