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The Quality Assurance certificate program from Wake Technical Community College familiarizes professionals with the key regulatory and quality requirements pertaining to their specialty area, clinical, laboratory, or manufacturing. This program also aims to prepare participants to ensure that the products and processes they oversee comply with these requirements. The Quality Assurance Certificate is directed towards those who are interested in a career as a quality control technician or an industrial technology technician, or for those who wish to go on to complete higher degrees in this field of study. This certificate gives students the opportunity to learn the theories and applications of established methods of quality for a variety of settings, to understand statistical data, and to safely perform basic manufacturing skills. Quality Assurance (QA) monitors the manufacturer's compliance to these guidelines and regulations. Courses discuss fundamental coverage of statistical process control, quality control concepts, control charts, product specifications, process control, acceptance sampling systems, and other means of assurance widely used in many industries to improve product and service quality and to reduce costs. The courses also deal extensively with business organizational models, leadership roles and responsibilities, and development of a team approach to management. Upon completion, graduates should have well-informed perspectives on the current issues and challenges facing tertiary education systems and institutions with respect to the role of quality assurance in the sector. Students should also be able to apply the knowledge and skills gained in this program to influence and implement quality assurance policies and processes more effectively at the system and institutional level.
Southern Association of Colleges and Schools, Commission on Colleges
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