Certificate of Competence in Business Foundations
Leeward Community College offers a Certificate of Competence Business Foundations. This is a six-credit certificate in which students take two classes: Customer Service and Career Success. The customer service class consists of building and maintaining critical skills in order to comprehend how to be a dynamic and successful member of today’s rapidly growing service economy.
Individuals who work with customers will gain insight into customer behavior and attitudes and develop strategies to create positive customer relationships encountered in various situations on the job. The career success courses will teach students concepts and theories relating to workplace behavior; managing one’s attitude, and relationships for workplace effectiveness. Overall, this certification allows students to gain insight on managerial functions, improve interpersonal skills, and understand the theories and structures of how a business operates. After completion, students may possess the necessary skills in order to obtain entry-level business positions.
Accreditation & Licensing
Western Association of Schools and Colleges, Senior College and University Commission
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