Certificate in Help Desk Support
St. Petersburg College

Program Details

A Certificate in Help Desk Support gives you the tools you need to be able to install, configure, manage, and monitor hardware and software applications. This online program from St. Petersburg College prepares students to work in a stand-alone or networked environment.

The curriculum of this six-course online information technology degree program focuses on practical, hands-on skills necessary for a career in the field of Help Desk Support. Students will study computer repair essentials, computer applications, spreadsheets, databases, and network security foundations.

Graduates can find employment in areas including:

  • Applications system specialist
  • Help desk specialist
  • Technical support specialist
  • User support analyst

Learning Pace

Institution-Paced

% Online

100% Online

Program Requirements & Restrictions

Minimum Education

High School or Equivalent

Admission Tests

ACT/SAT, Placement Test

Application Requirements

Official High School Transcript/GED Score