Program Details
A Certificate in Help Desk Support gives you the tools you need to be able to install, configure, manage, and monitor hardware and software applications. This online program from St. Petersburg College prepares students to work in a stand-alone or networked environment.
The curriculum of this six-course online information technology degree program focuses on practical, hands-on skills necessary for a career in the field of Help Desk Support. Students will study computer repair essentials, computer applications, spreadsheets, databases, and network security foundations.
Graduates can find employment in areas including:
- Applications system specialist
- Help desk specialist
- Technical support specialist
- User support analyst
Learning Pace
Institution-Paced% Online
100% OnlineSchool Accreditation & Licensing
St. Petersburg College is accredited by:
Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)
Program Requirements & Restrictions
Minimum Education
High School or EquivalentAdmission Tests
ACT/SAT, Placement TestApplication Requirements
Official High School Transcript/GED Score