Help Desk Specialist Certificate
Southeastern Technical College

Program Details

The online Help Desk Specialist Certificate program from Southeastern Technical College prepares students to maintain and troubleshoot computer hardware and software and to be a source of support for customers. Courses cover:

  • Computer Concepts
  • Hardware Installation & Maintenance
  • Operating Systems & Virtual/Cloud Computing
  • Desktop Support Concepts
  • Networks – CISCO


  • Official high school transcript
  • Official college transcripts, if applicable
  • Accuplacer placement test (may be replaced by satisfactory ACT or SAT scores, or documentation of successful completion of program-level English and math courses)

School Accreditation Statement

Southern Association of Colleges and Schools, Commission on Colleges