Advanced Certificate in Service Leadership & Innovation
Rochester Institute of Technology

Program Details

Rochester Institute of Technology offers an Advanced Certificate in Service Leadership & Innovation for individuals who want to learn how to monitor, measure, and improve service-related business activity and outcomes. Through the program, students will learn how service activity is monitored and measured and how managers can utilize data systems to find ways to improve service performance. In addition, students will study to expand their understanding of how service-oriented organizations operate and the roles of service-oriented organizations in society.

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100% Online

School Accreditation & Licensing

Rochester Institute of Technology is accredited by:

Middle States Commission on Higher Education (MSCHE)

Program Requirements & Restrictions

Minimum Education

Bachelor Degree

Recommended GPA

3.0 or above (4.0 scale)

Admission Tests

Proof of English Language Proficiency (International Students)

Applicaton Requirements

Official College Transcript(s), Interview, Essay/Writing Sample, Recommendation/Reference Letter(s)