Certificate of Completion in Retail Management
The Certificate of Completion (CCL) in Retail Management is designed to prepare individuals working in the food industry, and related fields, for the management challenges of the future. The curriculum encompasses several business essentials and also emphasizes the skill sets needed for effective management and communication in the work environment.
This program will identify the principal verbal and nonverbal signals used in employee communication, demonstrate contemporary written communication skills by producing memos, letters, informal and formal reports, demonstrate skills in leading, negotiating, and working in harmony with others in a business setting, solve business problems involving bank reconciliation, percent, fractions, decimals, payroll, interest, present value, and depreciation.
Students will be able to describe various leadership styles and management techniques and explain their use in contemporary business settings, identify current trends and career opportunities within the industry, describe basic departmental, merchandising, and advertising operations, apply marketing principles to the development of a marketing strategy. This certificate is endorsed by the Western Association of Food Chains.
The total number of credits required for this certificate is 33. Students must earn a grade of "C" or better in all courses within the program.
Delivery Format:100% Online
Accreditation & Licensing
North Central Association of Colleges and Schools, The Higher Learning Commission
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