The IT Support Specialist program helps students prepare for employment in the information technology field and the CompTIA A+ 1001 and 1002 certification exams. This program provides students with basic hardware and software skills used to build, install, configure, and troubleshoot computer systems. The fundamentals of networking, security, cloud computing, mobile, and portable devices are also included.
In the IT Support Specialist course, students learn more advanced techniques such as using external I/O devices, troubleshooting, and performing virus protection and data recovery. In the PC Operating Systems course, students receive an overview of Windows and Mac operating systems and the use of software for data protection. The final course includes Network Protocols and Internetworking. Students who complete the program will receive a voucher covering the cost of the CompTIA A+ certification exams.
This program requires a minimum of 8th grade education.
School Accreditation Statement
Penn Foster College Accreditation and Licenses
- Penn Foster College is nationally accredited by the Distance Education Accrediting Commission (DEAC) and licensed by the Arizona State Board for Private Postseconday Education.