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Diploma in Medical Office Specialist

Program Details

Northland Community and Technical College offers a Diploma in Medical Office Specialization for students interested in developing the skills needed for working in a medical practice from an administrative standpoint and providing assistance to medical professionals by providing basic business operations. Students should learn to provide clinical and administrative assistance to physicians and other medical personnel. Those responsibilities include patient appointment scheduling, telephone communications, medical record maintenance, medical transcription, and understand the process of patient billing.

Students will study the business functions of medical offices and prepare by developing their understanding of administrative and assistant responsibilities. The curriculum consists of 42 credit hours of classes which include introduction to anatomy and physiology, business communications, and medical billing and insurance.  

Successful graduates of the program should be able to identify, administer, and document treatment and medication based on outcomes, side effects, collect, process, and test diagnostic specimens and document follow-up results, apply quality control and safety principles in the workplace, and perform and document routine clinical procedures according to office protocol.

Students will need to exemplify the ability to perform and document routine administrative procedures according to office protocol, the ability to apply verbal, nonverbal, and written communication principles and skills in the workplace, understand the billing and procedures used in medical offices, understand the types of health insurance coverage, understand the insurance claim process, and demonstrate ethical standards and confidentiality for patient privacy and integrity in practice.


  • Official high school transcript or GED
  • Official college transcripts, if applicable
  • Accuplacer assessment may be required

Accreditation & Licensing

North Central Association of Colleges and Schools, The Higher Learning Commission