The online Pathway Certificate in Healthcare Customer Service Representative program prepares students to provide excellent customer service in health care settings and to be the first contact for customers seeking health care services. The curriculum teaches students to exceed customer needs. Courses are Culture of Healthcare, Medical Terminology, and Digital Literacy Healthcare.
- High school transcript or equivalent
- Accuplacer or ACT scores
- Basic computer knowledge
- Must be able to speak, read, and write fluently in the English language
- Excellent interpersonal skills
School Accreditation Statement
North Central Association of Colleges and Schools, The Higher Learning Commission