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IT Systems Support Diploma.

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Program Details

The IT Systems Support Diploma degree at Minnesota State Community and Technical College trains students to provide IT support to any number of institutions such as those in business, government, and education.  Students will learn how to install and maintain computer hardware and software as well as work in customer service to troubleshoot technological problems.  Upon graduation students may be eligible for positions working with Information Technology centers in certain organizations, and with experience and/or more education can advance in their careers.

Those who successfully complete this program will be able to display computer services skills, create and develop technical and procedural documentation, and install and troubleshoot PC hardware, software, and other systems and applications.  Individuals will also be able to provide technical support and other services to meet the needs of the end user.  Students may be required to take developmental courses in reading, math, and writing in order to prepare them for education on a college level; whether these classes are required is determined by the student’s score on the Accuplacer assessment.   

Information Technology refers to computers and computer networks and is the system of computers and other telecommunications equipment used to store, transmit, sort, retrieve, and manipulate data.  Businesses and other institutions often use IT systems for their databases so they can manage their data, increase efficiency, and connect with clients and other businesses.  People who work with IT are the main support for computer-based information systems and are responsible for network administration, software development and installation, upgrading and replacing technology, and helping others with the system.

Accreditation & Licensing

North Central Association of Colleges and Schools, The Higher Learning Commission