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Quality Management Certificate

Program Details

Madison Area Technical College has created a Quality Management Certificate program for students interested in potential careers in areas of quality assurance and improvement.  Throughout the certificate program, students will be taught the concepts and ways to refine the quality of work within government, manufacturing and service institutions.


There are four courses offered during the Quality Management Certificate program. The courses are Management for Quality, Understanding Organizational Change, Employee Involvement in Change and Intro to Quality Systems.  All courses are three credits and students will need to complete all four courses to earn the Quality Management Certificate. Students must earn a grade of “C” or higher in all certificate courses to earn credit and must complete the program with a minimum grade point average (GPA) of 2.0. Courses will be offered at the Truax campus; however, students may also take the program completely online.  “Advance standing” may be granted to students; however, only 50% of the certificate program courses may be earned with this option.

Certificate program courses were designed to teach the fundamentals of quality improvement and analysis.  Students will learn the basic management philosophies and the manager’s role for company quality improvement. Students will be educated in skills such as how to implement change and the steps required to deal with resistance to change within the work environment.  The program offers hands on experience with practicing, planning, documenting, organizing and assessing quality improvement strategies within different organizations.


Students who have earned the Quality Management Certificate may find potential careers as Manager, Supervisor, Lead Worker, Team Leader, Team Facilitator, Inspector and Quality Technician.

Accreditation & Licensing

North Central Association of Colleges and Schools, The Higher Learning Commission