Program Overview

The PC Support Specialist Program will help prepare graduates by introducing them to a wide variety of subjects in information and emerging technologies that they will encounter in the field. Subjects covered include computer troubleshooting and repair, basic networking, operating systems, supporting common end-user applications, as well as soft skills like oral and written communication and customer service. This program teaches skills needed to work for companies with small to mid-size help desks or large corporate user support centers.

PC support specialists help people solve problems with their computer hardware and software. They help coworkers or people who bought their company’s products troubleshoot the problem to determine whether to make repairs or make changes to the computer setup. PC support specialists may read technical manuals to help determine the problem, test computers to make sure they work, and help determine a company’s computer needs. At larger companies, specialists may teach staff how to use new software. A PC support specialist who works with customers may teach customers how to install software or hardware or how to use the software purchased.

Similar Programs:

    Program Details

    Degree Level: Certificate

    Delivery Format: 100% Online

    Accelerated Degree:

    Accreditation & Licensing

    Southern Association of Colleges and Schools, Commission on Colleges

    School Overview

    Lone Star College System is a two-year public school located in The Woodlands, Texas. The school began in 1972 as North Harris County College and the school’s name changed to the current name in 2007. The college has five branch campuses (CyFair, Kingwood, Montgomery, North Harris, Tomball) and two university centers (University Center in the Woodlands, University Park in Harris County).

    Lone Star College System offers certificates of completion and associate’s degrees. Continuing education, professional development, and courses for high school students are also offered. Classes are offered during the daytime, evening, and weekend. LSCS has partnerships with many four-year universities so that students can obtain bachelors and masters degrees at one of the two University Centers. Many degrees and certificates are offered 100% online, as well as individual courses.

    Affordability

    This program has not been ranked.

    Reviews

    Success! Thank you for submitting a review. You may not see your review immediately as it still subject to review.

    All Programs