Certificate in IT Support
Ivy Tech Community College

Program Details

The Certificate in IT Support from Ivy Tech Community College, an online information technology degree program, can lead to employment and/or an associate degree, helping you better yourself for the future.  In addition, this leads to certifications in the Information Technology Support field including CompTIA: A+, Network+, Mobility+, and Security+; Microsoft Certified Professional: Configuring Windows; and Microsoft Technology Associate: Windows Server Administration Fundamentals.  This certificate offers targeted, short-term training in IT Support fundamentals, preparing students to be help desk technicians in almost any industry in any Information Technology Support environment.

Courses provide the knowledge and skills students need to build and maintain computing systems and their technology, preparing them to work in computer technology.  You will learn about customer support software, project management, diagnosing computer related issues, resolving computer related issues, and how to work with a wide range of customers.

Learning Pace

Institution-Paced

% Online

100% Online

Program Requirements & Restrictions

Minimum Education

High School or Equivalent

Recommended GPA

2.6 or above (4.0 scale)

Admission Tests

ACT/SAT, Placement Test

Application Requirements

Official High School Transcript/GED Score