Forsyth Technical Community College

2100 Silas Creek Pky, Winston Salem, NC 27103-5197

Program Details

The online Diploma in Computer Information Technology / Helpdesk Operations provides students with basic skills necessary to support users of computing technologies. In addition, coursework includes core classes from the Microsoft Certified Desktop Support Technology (MCDST) certification track. Overall, students will learn the fundamentals of customer service in the context of managing an IT help desk. 

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    Program Overview

    • Degree Level:
    • Delivery Format:
      100% Online
    • Completion Time:

    Accreditation & Licensing

    Southern Association of Colleges and Schools, Commission on Colleges

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