Certificate in Business Administration / Customer Service
Forsyth Technical Community College

Program Details

The online Certificate in Business Administration / Customer Service program from Forsyth Technical Community College provides a broad foundation of communication and interpersonal skills designed to prepare students for customer contact roles within business organizations. Coursework emphasizes communicating effectively and using interpersonal skills, as well as concepts in:

  • Retailing
  • ​Resolving customer complaints
  • ​Service follow-up
  • ​Consumer behavior

% Online

100% Online

School Accreditation & Licensing

Forsyth Technical Community College is accredited by:

Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)

Program Requirements & Restrictions

Minimum Education

High School or Equivalent

Admission Tests

Placement Test

Applicaton Requirements

Official High School Transcript/GED Score