Information Technology Support Specialist Technical Certificate
Florida State College at Jacksonville

Program Details

Graduates of the Information Technology Support Specialist Technical Certificate will be well equipped for computer customer service positions in nearly any type of organization. IT Support Specialists can provide technical support and business tool usage guidance within their workplace.

Students learn how to work with fellow employees, vendors, and business customers to address their technology needs and problems. Courses teach troubleshooting of computers, computer systems, software systems, and peripheral equipment. Graduates will be able to solve technical issues by analyzing, identifying, and diagnosing errors using established processes and procedures.

The curriculum of this online IT program includes topics such as:

  • Hardware and software configuration
  • Technical support
  • Computer networks and telecommunications
  • Microcomputer applications for business and economics

% Online

100% Online

Program Requirements & Restrictions

Minimum Education

High School or Equivalent

Admission Tests

Placement Test

Application Requirements

Official High School Transcript/GED Score