Find out more about Information Technology Analysis Technical Certificate

Program Details

With the Information Technology Analysis Technical Certificate, students can pursue technology-based customer support positions. This online IT program from Florida State College at Jacksonville provides a strong client focus, a process orientation, and knowledge of IT support concepts.

Graduates can work as business, system, or software analysts. The program teaches students how to support existing systems, as well as analyze, make recommendations, and implement technology solutions in the workplace.

Topics of study include:

• Hardware and software configuration
• Microcomputer applications for business and economics
• Computer networks and telecommunications
• Computer programming
• Project management

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