Sales & Customer Service Certificate
Fayetteville Technical Community College

Program Details

The online Sales & Customer Service Certificate at FTCC gives you applicable knowledge for a broad range of careers. Learn foundational concepts of effective selling, communications and customer service. In addition, courses explore topics such as:

  • Consumer behavior
  • Social media marketing
  • Visual merchandising

This certificate is offered in a two-semester calendar year. On completion, students have the opportunity to transfer credits into the online business administration degree program.

% Online

100% Online

Program Requirements & Restrictions

Minimum Education

High School or Equivalent

Admission Tests

Placement Test

Application Requirements

Official High School Transcript/GED Score