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Help Desk / User Support Technician Certificate

Program Details

The online Help Desk / User Support Technician Certificate program from Dallas County Community College District is designed to provide students with lower level tech support skills needed to assist customers, clients, or members of a firm or organization with technical problems. Courses cover topics in:

  • Word Processing
  • PC Operating Systems
  • Personal Computer Hardware
  • Spreadsheets
  • Database

This program is offered at the following DCCCD schools:

  • Cedar Valley
  • El Centro
  • North Lake

Requirements

  • Official high school and/or college transcripts

Accreditation & Licensing

Southern Association of Colleges and Schools, Commission on Colleges