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Quality Improvement Certificate

Program Details

​The online Quality Improvement Certificate program from Dakota County Technical College provides students with the knowledge and skills needed to improve the operations and functionality of their business or organization. Courses explore the areas of:

  • ​Quality Management
  • ​Project Management
  • Effective Business Communication
  • ​Creativity & Problem Solving
  • Managing Customer Service
  • ​Multicultural Conflict Resolution

Requirements

Some courses may be hybrid or include on-campus components.

  • High school transcripts or GED certificate
  • Official college transcripts (if applicable)

Accreditation & Licensing

North Central Association of Colleges and Schools, The Higher Learning Commission

Restrictions

The following states have not authorized DCTC to offer distance education to their residents:  Alabama, Alaska, Arkansas, Colorado, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Missouri, Mississippi, Montana, New Hampshire, Oklahoma, Pennsylvania, Texas, Utah, Washington D.C., West Virginia, and Wyoming.