The online Undergraduate Certificate in Information Technology Support provides a foundation in hardware components, operating systems, networked environments, troubleshooting technical problems and supporting users.
Upon completion of this program, students will have specific technical competencies for entry-level employment opportunities as a user support or network support specialist. Job titles in the field include help desk support, technical support, end-user trainer, network support technician or network administrator.
Must have high school diploma or Pennsylvania GED certificate or must be at least 18 years of age with experience reasonably equivalent to a GED.
Accreditation & Licensing
Middle States Commission on Higher Education
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