Customer Service Certificate
Columbus State Community College

Program Details

Columbus State Community College offers the online Customer Service Certificate. This program prepares students for customer service jobs with basic and advanced training. The curriculum for the basic program includes learning how to use social media in the service of the customer, the study of negotiation, supply chain management and the role of customer service, and customer service in the retail setting. Customer service representatives are consistently in-demand in businesses, government agencies, and non-profit organizations. 

The following courses make up the program:

  • Supply Chain Mgmt Principles
  • Introduction to Social Media
  • Customer Service & Sales
  • Negotiation
  • Retailing

% Online

100% Online

Program Requirements & Restrictions

Minimum Education

High School or Equivalent

Admission Tests

ACT/SAT, Placement Test

Application Requirements

Official High School Transcript/GED Score, Official College Transcript(s)