The College of Central Florida offers an online Help Desk Support Technician Certificate. Students can complete the program and have the skills necessary for a new career in as little as one year.
The online information technology degree provides essential knowledge and technical abilities needed for work as an IT help desk technician. Students learn how to help end-users with technical issues related to hardware, software, and mobile devices. This certificate program also includes training that enables students to sit for two sought-after industry certifications: CompTIA A+ and CompTIA Network+.
Classes cover topics such as:
- Microcomputer applications
- A+ fundamentals
- Router fundamentals
- Practical PC technician
- Internet technologies
- PC desktop support
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Program Requirements & Restrictions
Minimum EducationHigh School or Equivalent
Official High School Transcript/GED Score