Business & Customer Service Technology Certificate
Coastal Pines Technical College
Program Details
The online Business & Customer Service Technology Certificate program from Coastal Pines Technical College introduces students to the dynamics of providing exceptional customer service in a variety of customer service settings. The curriculum provides:
- An overview of the service industry, why service is important, and the demand for skilled customer service representatives
- Development of skills such as projecting the right image, interpersonal skills, building rapport, problem solving, addressing diversity, and working collaboratively
- Training on the Microsoft Windows Environment and producing documents in Microsoft Office applications
% Online
100% OnlineSchool Accreditation & Licensing
Coastal Pines Technical College is accredited by:
Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)
Program Requirements & Restrictions
Minimum Education
High School or EquivalentAdmission Tests
ACCUPLACERApplication Requirements
Official High School Transcript/GED Score