Customer Service Short-Term Technical Certificate
Clark State Community College

Program Details

The online Customer Service Short-Term Technical Certificate from Clark State Community College develops the essential skills and knowledge needed by anyone desiring to provide excellent service to customers, both internal and external. All courses can be applied to the associate degree in Management, and equip graduates to:

  • ​Apply basic business and management concepts, skills, and tools
  • Effectively use communications and human relations knowledge and skills 
  • ​Listen and speak in a professional manner to customers

Requirements

  • High school diploma or equivalent
  • Accuplacer Placement Test (students may be eligible to bypass this test based on their high school transcripts or SAT/ACT scores)

School Accreditation Statement

Higher Learning Commission