Customer Service Short-Term Technical Certificate
Clark State Community College

Program Details

Customer services is vital to any organization and the online Customer Service Short-Term Technical Certificate from Clark State Community College provides an opportunity to anyone who wants to increase communication skills. Learn best practices for speaking and listening to customers, as well as basic business principles.

Specific courses include, but are not limited to:

  • Organizational behavior
  • Marketing management
  • Customer relations
  • Psychology

Credits earned from the certificate can also be applied to an online business management degree.

% Online

100% Online

Program Requirements & Restrictions

Minimum Education

High School or Equivalent

Admission Tests

Placement Test, Proof of English Language Proficiency (International Students)

Application Requirements

Official High School Transcript/GED Score