Customer services is vital to any organization and the online Customer Service Short-Term Technical Certificate from Clark State Community College provides an opportunity to anyone who wants to increase communication skills. Learn best practices for speaking and listening to customers, as well as basic business principles.
Specific courses include, but are not limited to:
- Organizational behavior
- Marketing management
- Customer relations
Credits earned from the certificate can also be applied to an online business management degree.
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Program Requirements & Restrictions
Minimum EducationHigh School or Equivalent
Admission TestsPlacement Test, Proof of English Language Proficiency (International Students)
Official High School Transcript/GED Score