Customer Service Technical Certificate
Broward College

Program Details

The online Customer Service Technical Certificate prepares students for immediate employment or advancement in customer service or can be applied toward an Associate in Science degree in Business Administration.  Courses cover materials that teach theory, develop skills, and address practical applications for employment in customer service.  Courses may include Introduction to Customer Service, Business Mathematics, Computer and Internet Literacy, and Communications in the Workforce.


  • A high school diploma or GED is required

School Accreditation Statement

Southern Association of Colleges and Schools, Commission on Colleges

Restricted States

Alaska, Kansas, Massachusetts, Minnesota, Missouri, North Dakota, Oregon, South Dakota, Utah, Wisconsin, Wyoming