Program Overview

Allen County Community College offers an online Computer and Network Support Technician certificate for students interested in a career functioning in computer repair and customer support. Students will take part in a curriculum that helps them develop the necessary communication skills, problem solving skills and technical support skills for a career in technical support.

Classes include topics such as introduction to computers, Cisco Networking for home and small businesses, core hardware computer repair, Microsoft office, Cisco working at a small-to-medium business, and operating system computer repair.   

Upon completion of this program, students will have demonstrated the necessary educational qualifications and professional expertise necessary for careers in technical help and customer support.

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    Program Details

    Degree Level: Certificate

    Delivery Format: 100% Online

    Accelerated Degree: No

    Accreditation & Licensing

    North Central Association of Colleges and Schools, The Higher Learning Commission

    Requirements

    High school transcript or proof of GED completion and scores. Official transcripts from previous universities and colleges (if applicable). SAT/ACT scores - COMPASS/ASSET test administered to students not submitting SAT/ACT scores.

    School Overview

    The vision of Allen Community College is to be recognized for excellence as a valuable, responsive resource to the communities they serve and as a caring institution that empowers and educates our students to embrace change, become lifelong learners, and take their place as productive citizens in the global community.

    As an institution of higher education, the purpose of Allen Community College is to provide quality educational and support services in an atmosphere that is caring, safe, and conducive to learning.  Based on the belief that learning and self improvement are continuous processes, the college is committed to a wide range of accessible, affordable educational programs to enable students to reach their academic, occupational, and personal potential.

    Allen County Community College supports online learning and community sites, in addition to its two traditional campuses. Students at Allen County Community College can enroll in Associate’s degrees, certificate programs, and programs which lead to licensing or certification, ranging from fields of study in Early Childhood Education and Production Media to Biology and Pre-Veterinary Medicine. 

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