I had a different experience. I was not asked for any money. The people I spoke with were very helpful and did all they could to assist me in getting the ball rolling quickly which is what I wanted. As a person I was motivated to get my academic career back on track. As an adult I am aware that I take responsibility for educating myself on what is out there as far as options and what needs to be done. Although a school should assist students with their goals it is amazing to me how many people truly believe that someone should be there to hold their hand at all times. I was never unfairly charged, I was never left without the help that I needed, and I graduated with my Bachelor's degree and am now pursuing my Graduate degree. Kaplan is a for profit institution. I do not have issues with that. The truth of the matter is that I find a great deal more apathy in not for profit institutions.