Hi VAP,
Great question.
Yes, there are many different majors and corresponding career paths in IT and computers. I am assuming you do not yet have any college so I'd advise you to look at either associate degrees or an
online certificate that can be traded up for or applied to an
associates degree online.
In terms of major, "computer support" is often an entry level general position for a computer career and being in support could lead you into many specialties later ... such as programming or network administration or cyber security, and so on.
Your instincts are right on -- that is you may benefit from looking for associates or certificates in applied business or IT support.
Baker College Online has an
online associate IT information technology support specialist that is the type of degree that would match a general computer support and troubleshooting position in the career world.
Another possible degree is the
Online Associate in Computer Applications from American Public University.
Another possibility is the
Online Associate in Computer Science IT from Limestone College.
The actual degree you earn will likely have the term(s) "support" or "applications" or "information systems management" or "IT" or "office systems management" in it somewhere.
Schools don't always name degrees the same so you'd have to look at the courses offered for each type of degree and decide if it looks like what you want to learn.
Since you live in Ohio be sure you check out all the possible state colleges and community colleges in Ohio that offer online learning degrees. These schools will give you the most choices at the lowest cost and also carry good brand name recognition with local employers.
SEE:
Ohio Learns Distance Learning Programs
Online catalog and guide to distance learning programs in Ohio
You are on the right track.
Good Luck out there!
Vicky
VAP19 wrote:
Hello,
I would like a position as a technical support specialist or a help-desk technician. I am looking for an online program or a local college/university. I live in central Ohio.
I have looked through many programs on this site either through IT or Business Departments. Many of the programs are geared for those who would like to manage network systems or program.
1) Could anyone recommend a program that is tailored to what I would like to do?
2) Would an associate’s degree suffice or do I need a bachelor’s degree?
Thank you very much for any feedback!